Swaypay Acceptable Use Policy

Effective: August 13, 2022

Swaypay offers a mobile app meant to make it easier and more rewarding for shoppers to buy things online and check their order status. For example, we offer the Swaypay app to users to help them check if the purchases you have made online have been delivered, and Swaypay Rewards to earn cash back on their purchases for sharing them.

While we believe the free and open exchange of ideas and products is a key tenet of commerce, there are some Merchant activities that are incompatible with Swaypay’s mission. This Acceptable Use Policy (“AUP”) describes activities that are prohibited in connection with your use of the Services.

The following activities are prohibited:

  1. Child exploitation: You may not offer goods or services, or post or upload content that exploit or abuse children, including but not limited to images or depictions of child abuse or sexual abuse, or that present children in a sexual manner.
  2. COVID-19: You may only offer goods or services in relation to COVID-19 that comply with laws or regulations established around COVID-19 safe products.
  3. Harassment, bullying, defamation and threats: You may not offer goods or services, or post or upload content, that harass, bully, defame or threaten a specific individual.
  4. Hateful content: You may not use the Services to promote or condone hate or violence against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition, veteran status or other forms of discriminatory intolerance. You may not use the Services to promote or support organizations, platforms or people that: (i) promote or condone such hate; or (ii) threaten or condone violence to further a cause.
  5. Illegal activities: You may not offer goods or services, or post or upload content, that contravene or that facilitate or promote activities that contravene, the laws of the jurisdictions in which you operate or do business.
  6. Intellectual property: You may not offer goods or services, or post or upload content, that infringe on the copyright or trademarks of others.
  7. Malicious and deceptive practices: You may not use the Services to transmit malware or host phishing pages. You may not perform activities or upload or distribute content that harm or disrupt the operation of the Services or other infrastructure of Swaypay or others, including Swaypay’s third party providers. You may not use the Services for deceptive commercial practices or any other illegal or deceptive activities.
  8. Personal, confidential, and protected health information: You may not post or upload any content that contain personally identifiable information, sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, or account passwords unless you have consent from the person to whom the information belongs or who is otherwise authorized to provide such consent. You may not use the Services to collect, store, or process any protected health information subject to the Health Insurance Portability and Accountability Act (“HIPAA”), any applicable health privacy regulation or any other applicable law governing the processing, use, or disclosure of protected health information.
  9. Restricted Items: You may not offer goods or services that are, or appear to be legally restricted.
  10. Self-harm: You may not offer goods or services, or post or upload content, that promote self-harm.
  11. Spam: You may not use the Services to transmit unsolicited commercial electronic messages.
  12. Terrorist organizations: You may not offer goods or services, or post or upload content, that imply or promote support or funding of, or membership in, a terrorist organization.

We may, at any time and without notice, remove any content, and suspend or terminate your Account or your access to the Services if you engage in activities that violate the letter or spirit of this AUP, including activities outside of your use of the Services.

Swaypay has the right, but not the obligation, to monitor or investigate any content and your use of the Services at any time for compliance with this AUP and the Swaypay Terms of Service, or any other agreement between you and Swaypay governing your use of the Services (collectively, the “Terms”). Our determination of whether a violation of this AUP has occurred will be final and binding, and any action taken with respect to enforcing this AUP, including taking no action at all, will be at our sole discretion.

Swaypay may modify this AUP at any time. By continuing to use the Services or access your Account after a revised version of the AUP has been posted, you agree to comply with the latest version of the AUP. In the event of a conflict between the AUP and the Terms, this AUP will take precedence, but only to the extent required to resolve such conflict. Capitalized terms used but not defined in this AUP shall have the meanings set forth in the Terms.

If you feel that a user of the Services has violated this AUP, please contact us at support@swaypayit.com